D SCAPE was proud to join Pax8 Beyond in Salt Lake City—an opportunity to learn, connect, and exchange perspectives with technology partners from around the world.

From Reseller to MSP—and Onward to MIP

One message stood out clearly: the journey from reseller to MSP (Managed Service Provider)—and onward to MIP (Managed Intelligence Service Provider)—is challenging, particularly in Thailand, but achievable with the right team, strategy, and mindset.

The keynotes from Nick Heddy and Scott Chasin offered valuable insights into what sustainable MSP-to-MIP growth looks like. We were also reminded that no company makes this transition alone.

A strong partner community, shared experience, and a willingness to learn are essential to sustainable growth.

With Thanks to Our Partners and Community

We sincerely thank the Pax8 team for organizing an outstanding event; Kasem Pornananrat for the invitation, warm hospitality, and commitment to building Thailand’s technology partner community; and Michelle K. for her support throughout the journey.

We also appreciate everyone who generously shared their experience and perspectives with us, including:

  • Sorachat Chaithanee of ServerToday
  • Kris Nawani of BMSP
  • Minn Ayetut of Optinet
  • Krishna Rajagopal of AKATI Sekurity
  • Everyone who contributed to the valuable conversations throughout the event

Building an Intelligence-Led Service Business

D SCAPE returns to Thailand with fresh perspectives and a stronger commitment to building a sustainable, intelligence-led service business—one that helps our customers operate technology with greater visibility, control, and confidence.

The journey continues.