Services

Managed IT, cloud, and cybersecurity services in Thailand

D SCAPE designs, implements, and manages Microsoft 365, Google Workspace, cloud computing on Microsoft Azure, IT operations, cybersecurity, backup, and cloud DR as one practical service model.

01

Modern workplace and governed AI

Is your team ready to use AI safely—or has it only enabled the licence?

We align Microsoft 365 or Google Workspace identity, permissions, data, policy, training, and use cases so your team can adopt Copilot or Gemini with confidence.

  • Tenant and licence planning
  • Migration and configuration
  • Copilot / Gemini readiness
  • Adoption and governance
02

Backup, DR & Cyber Resilience

If critical data disappeared today, would your team know what to recover first and how long it would take?

Plan backup and disaster recovery around business impact, RPO/RTO, and clear roles—then test before a real incident.

  • SaaS and workload backup
  • Recovery architecture
  • Recovery testing
  • Business continuity alignment
03

Azure Operations & FinOps

After go-live, who sees reliability, security, cost, and performance as one picture?

Operate Azure continuously across architecture, migration, governance, monitoring, and optimization while balancing cost and availability.

  • Cloud architecture & migration
  • Monitoring and operations
  • Governance & security
  • Cost visibility and optimization
04

Identity-first Cybersecurity

MFA is on—but are permissions, endpoints, and response connected?

Reduce exposure by managing identity, endpoints, email, and security posture with clear detection, escalation, and incident response.

  • Identity hardening
  • Endpoint & email protection
  • Security posture review
  • Incident readiness
05

IT operations as a service

Who owns monitoring, patching, changes, and the daily work required to keep systems running?

D SCAPE operates an agreed scope against clear service levels, with runbooks, escalation, and reporting that keep your internal team informed and in control.

  • Monitoring and incident coordination
  • Patching and configuration
  • Change and maintenance
  • Runbooks and vendor coordination
06

Managed IT services and intelligence

Does ticket and monitoring data drive improvement—or only fill a report?

Extend your IT team with a service desk, monitoring, and specialists who turn service, adoption, cost, and risk data into recommendations you can act on.

  • Service desk and escalation
  • Continuous monitoring
  • Executive insight
  • Approved automation

How we work

How do our managed IT services start?

  1. AssessUnderstand your goals, current environment, risks, and constraints.
  2. DesignDefine the architecture, governance, success measures, and roadmap.
  3. OperateImplement, manage, monitor, and escalate with clear ownership.
  4. ImproveReview outcomes and choose the next practical improvement.

FAQ

Frequently asked questions about managed IT services

What does a managed IT services provider do?

D SCAPE can plan, migrate, configure, support, monitor, secure, and back up your environment. The exact scope is shaped around your internal team and business priorities.

Do you support Microsoft 365, Google Workspace, and Azure?

Yes. We manage Microsoft 365, Google Workspace, and Microsoft Azure, and connect identity, endpoints, backup, and cybersecurity across the environment.

How do we start working with D SCAPE?

We begin with a technology assessment to understand your current environment, goals, gaps, and priorities. We then agree on scope, ownership, and a practical roadmap.

Not sure which managed IT service you need?

A technology assessment makes gaps, risks, and priorities easier to see before you invest.

Talk to D SCAPE